RETURN POLICY
Items Purchased Through Our Online Store
We're happy to accept your return within 30 days from the date of your purchase and will promptly issue you a refund. Product must be in new and unused condition and with all original tags and packaging. Items that are damaged in any way, have any signs of use or not with original packaging will not be accepted. Returns initiated after 30 calendar days have passed will not be eligible for a refund. Shipping charges are not refundable. To begin this process please call 903-564-5641 and ask for the webstore.
Currently, we don’t offer online exchanges. Please initiate a return using our above return process before placing a new order.
In Store
Items purchased online and meet the above-mentioned requirements may be returned in store at our Argyle, Texas location during regular business hours. You must bring the item along with your printed invoice/receipt that was included in your shipment.
Defender Supply
845 FM407 W, Argyle, TX 76226
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.